{"id":1913,"date":"2023-02-11T21:46:51","date_gmt":"2023-02-11T21:46:51","guid":{"rendered":"https:\/\/dev1992.com\/?p=1913"},"modified":"2023-02-11T22:42:00","modified_gmt":"2023-02-11T22:42:00","slug":"master-course-of-amazon-connect","status":"publish","type":"post","link":"https:\/\/dev1992.com\/index.php\/2023\/02\/11\/master-course-of-amazon-connect\/","title":{"rendered":"Cup\u00f3n Udemy: Master Course of Amazon Connect &#8211; Udemy Coupon"},"content":{"rendered":"\n        <div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n        \n\n        \n        <h2 class=\"wp-block-heading\">AWS &#8211; Amazon Connect &#8211; Cloud Contact Center &#8211; Public cloud customer contact center<\/h2>\n        \n\n        \n        <div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"https:\/\/img-c.udemycdn.com\/course\/750x422\/4913012_1a93.jpg\" alt=\"\"\/><figcaption>Master Course of Amazon Connect<\/figcaption><\/figure><\/div>\n        \n\n        \n        <div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n        \n\n        \n        <h2 class=\"wp-block-heading\">Idioma<\/h2>\n        \n\n        \n        <p>English<\/p>\n        \n\n        \n        <div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n        \n\n        \n        <h2 class=\"wp-block-heading\">Descripci\u00f3n<\/h2>\n        \n\n        \n        <p><p>This Master Course of Amazon Connect &#8211; AWS Contect will explain about the Introduction and Importance of Amazon Connect as well as features, capabilities and business benefits. Amazon Connect is an Amazon Web Services (AWS) public cloud customer contact center service. Amazon Connect enables customer service representatives to respond to phone calls or chat inquiries from end customers just as if the contact center infrastructure was set up and managed on premises. Amazon Connect provides a seamless omnichannel experience for agents and managers for voice, chat, and task management to ensure customers are routed with their conversation&#8217;s full context or work across applications when switching channels.<\/p><p>Amazon Connect has a single user interface (UI) across voice, chat, and tasks for contact routing, queuing, analytics, and management. This omnichannel experience means your call center agents don&#8217;t have to learn and work across multiple tools.<\/p><p><strong>Amazon Connect features :<\/strong><\/p><p>Telephony, omnichannel, and automation. Telephony. <\/p><p>Agent experience. Agent application. <\/p><p>Artificial intelligence and machine learning. Agent assist. <\/p><p>Forecasting, capacity planning, and agent scheduling (preview) Contact forecasting. <\/p><p>Setup, administration, and reporting.<\/p><p>Integrations and partners.<\/p><p><br><\/p><p>In this master course, you can learn 5 topics<\/p><p>1. Introduction and Importance of Amazon Connect <\/p><p>2. Features of Amazon Connect<\/p><p>3. Capabilities of Amazon Connect<\/p><p>4.&nbsp; Amazon Connect and Remote Contact Center Agents<\/p><p>5. Amazon connect and Business benefits<\/p><p><br><\/p><p><br><\/p><\/p>\n        \n\n        \n        <div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n        \n\n        \n        <div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n        \n\n        \n        <div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-block-buttons-is-layout-flex\">\n        <div class=\"wp-block-button has-custom-width wp-block-button__width-50 is-style-default\"><a class=\"wp-block-button__link has-nv-c-1-background-color has-background\" href=\"https:\/\/www.udemy.com\/course\/aws-amazon-connect\/?couponCode=7CDFB5827027B5F342CD\" target=\"_blank\" rel=\"noreferrer noopener\">CANJEAR CURSO<\/a><\/div>\n        <\/div>\n        \n\n        \n        <div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n        \n\n        \n        <h2 class=\"wp-block-heading\">Para m\u00e1s cursos Gratis y para ver los que siguen as\u00ed visita nuestra aplicaci\u00f3n web UFree.<\/h2>\n        \n\n        \n        <div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n        \n\n        \n        <div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-block-buttons-is-layout-flex\">\n        <div class=\"wp-block-button has-custom-width wp-block-button__width-75\"><a class=\"wp-block-button__link has-nv-text-dark-bg-color has-neve-link-hover-color-background-color has-text-color has-background\" href=\"https:\/\/www.dev1992.com\/ufree\/#\/\" target=\"_blank\" rel=\"noreferrer noopener\">M\u00e1s cursos gratis<\/a><\/div>\n        <\/div>\n        \n\n        \n        <div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n        \n\n        \n        <h2 class=\"wp-block-heading\">Descarga la aplicaci\u00f3n oficial!<\/h2>\n        \n\n        \n        <div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n        \n\n        \n        <div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-block-buttons-is-layout-flex\">\n        <div class=\"wp-block-button has-custom-width wp-block-button__width-75\"><a class=\"wp-block-button__link has-nv-text-dark-bg-color has-neve-link-hover-color-background-color has-text-color has-background\" href=\"https:\/\/www.dev1992.com\/ufree\/#\/\" target=\"_blank\" rel=\"noreferrer noopener\">Aplicaci\u00f3n oficial<\/a><\/div>\n        <\/div>\n        \n\n        \n        <div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n        \n\n        \n        <p><\/p>\n          <div class=\"related-post slider\">\r\n      <div class=\"post-list owl-carousel\">\r\n\r\n            <div class=\"item\">\r\n          \r\n  <a class=\"title post_title\"  title=\"Cup\u00f3n Udemy: C\u00f3mo Crear una Tarjeta De Presentaci\u00f3n con WordPress 2023\" href=\"https:\/\/dev1992.com\/index.php\/2023\/02\/09\/como-crear-una-tarjeta-de-presentacion-con-wordpress-2023-2\/?related_post_from=1597\">\r\n        Cup\u00f3n Udemy: C\u00f3mo Crear una Tarjeta De Presentaci\u00f3n con WordPress 2023  <\/a>\r\n\r\n  <div class=\"thumb post_thumb\">\r\n    <a  title=\"Cup\u00f3n Udemy: C\u00f3mo Crear una Tarjeta De Presentaci\u00f3n con WordPress 2023\" href=\"https:\/\/dev1992.com\/index.php\/2023\/02\/09\/como-crear-una-tarjeta-de-presentacion-con-wordpress-2023-2\/?related_post_from=1597\">\r\n\r\n              <img decoding=\"async\" src=\"\" title=\"Cup\u00f3n Udemy: C\u00f3mo Crear una Tarjeta De Presentaci\u00f3n con WordPress 2023\" alt=\"Cup\u00f3n Udemy: C\u00f3mo Crear una Tarjeta De Presentaci\u00f3n con WordPress 2023\">\r\n\r\n      \r\n\r\n    <\/a>\r\n  <\/div>\r\n  <p class=\"excerpt post_excerpt\">\r\n    Aprende a c&oacute;mo crear una tarjeta de presentaci&oacute;n con WordPress, de forma f&aacute;cil y simple, sin saber de programaci&oacute;n. 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Amazon Connect &ndash; Cloud Contact Center &ndash; Public cloud customer contact center Idioma English Descripci&oacute;n This Master Course of Amazon Connect &ndash; AWS Contect will explain about the Introduction and Importance of Amazon Connect as well as features, capabilities and business benefits. Amazon Connect is an Amazon Web Services (AWS) public cloud customer&hellip;&nbsp;<a href=\"https:\/\/dev1992.com\/index.php\/2023\/02\/09\/adobe-indesign-ultimate-guide\/\" class=\"\" rel=\"bookmark\">Leer m\u00e1s &raquo;<span class=\"screen-reader-text\">Cup\u00f3n Udemy: Adobe InDesign Ultimate Guide<\/span><\/a><\/p>\n","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":""},"categories":[13,14],"tags":[104,24,99,100],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cup\u00f3n Udemy: Master Course of Amazon Connect - Udemy Coupon - Dev1992<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dev1992.com\/index.php\/2023\/02\/11\/master-course-of-amazon-connect\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cup\u00f3n Udemy: Master Course of Amazon Connect - Udemy Coupon - Dev1992\" \/>\n<meta property=\"og:description\" content=\"AWS &ndash; Amazon Connect &ndash; Cloud Contact Center &ndash; Public cloud customer contact center Idioma English Descripci&oacute;n This Master Course of Amazon Connect &ndash; AWS Contect will explain about the Introduction and Importance of Amazon Connect as well as features, capabilities and business benefits. Amazon Connect is an Amazon Web Services (AWS) public cloud customer&hellip;&nbsp;Leer m\u00e1s &raquo;Cup\u00f3n Udemy: AWS Certified Database &#8211; Specialty Practice Test 2023 &#8211; Udemy Coupon\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dev1992.com\/index.php\/2023\/02\/11\/master-course-of-amazon-connect\/\" \/>\n<meta property=\"og:site_name\" content=\"Dev1992\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Dev1992.Encode\" \/>\n<meta property=\"article:published_time\" content=\"2023-02-11T21:46:51+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-11T22:42:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/img-c.udemycdn.com\/course\/750x422\/4913012_1a93.jpg\" \/>\n<meta name=\"author\" content=\"Bot Doe\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Dev1992_Encode\" \/>\n<meta name=\"twitter:site\" content=\"@Dev1992_Encode\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Bot Doe\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/dev1992.com\/index.php\/2023\/02\/11\/master-course-of-amazon-connect\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/dev1992.com\/index.php\/2023\/02\/11\/master-course-of-amazon-connect\/\"},\"author\":{\"name\":\"Bot Doe\",\"@id\":\"https:\/\/dev1992.com\/#\/schema\/person\/5d399d41096c6904f2613183f056d341\"},\"headline\":\"Cup\u00f3n Udemy: Master Course of Amazon Connect &#8211; 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